Frontliner (SPG/B) - Binjai

Join Global Digital Niaga as a Frontliner (SPG/B) in Binjai, Sumatera Utara, and become a key player in driving sales and customer satisfaction in our retail stores. This role is perfect for dynamic individuals who are passionate about technology, customer service, and retail. As a Frontliner, you'll be the face of our brand, engaging with customers, and ensuring they have an exceptional shopping experience. This is your chance to grow with a company that values innovation and customer-centricity.

At Global Digital Niaga, we're committed to leveraging technology to enhance our retail operations. In this role, you'll use our in-house POS system, customer relationship management (CRM) tools, and inventory management software to streamline transactions and improve service. You'll work closely with our sales team to meet and exceed our targets, while also providing excellent customer support.

If you're looking for a role that offers both immediate impact and long-term growth, the Frontliner (SPG/B) position in Binjai is the perfect fit. We're seeking individuals who are not only passionate about retail but also eager to learn and adapt to new technologies. Join us and be part of a team that's shaping the future of retail in Indonesia.

📋 Tanggung Jawab Pekerjaan

• Provide excellent customer service and assist customers with their shopping needs.
• Process transactions using our in-house POS system and ensure accurate billing.
• Promote our products and services to customers, upselling where appropriate.
• Manage inventory and restock shelves as needed, ensuring our stores are well-stocked.
• Handle customer complaints and resolve issues to the satisfaction of our customers.
• Collaborate with the sales team to meet and exceed our sales targets.
• Use CRM tools to track customer interactions and preferences.
• Participate in training and development programs to enhance your skills and knowledge.

🎓 Kualifikasi & Syarat

• Minimum of 1 year of experience in retail, sales, or customer service roles.
• Strong communication and interpersonal skills.
• Ability to work well under pressure and meet sales targets.
• Basic understanding of retail operations and customer service principles.
• Familiarity with using POS systems and CRM tools is a plus.
• Proficient in using Microsoft Office Suite.
• Ability to learn and adapt to new technologies quickly.
• Passionate about technology, customer service, and retail.

🛠️ Keahlian

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